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This is a high-paying opportunity for an experienced Global Operations Director – Norwich.

Job Title: Global Operations Director

Location: Norwich
Salary: £90,000–£115,000 base + 10% bonus, pension, life cover, EMI share options

The Opportunity:

We are seeking a strategic and results-driven Global Operations Director to lead operations for a fast-growing marketing business. This pivotal role offers a pathway to Chief Operating Officer and ultimately to Chief Executive Officer, making it an exciting opportunity for a visionary leader to drive operational excellence and deliver strategic growth.

As a key member of the senior leadership team, you will oversee global operations, focusing on performance-based advertising solutions, optimising processes and systems, and ensuring exceptional client satisfaction. You will also play a critical role in fostering engagement across international teams and driving efficiency in all revenue-generating functions.

Key Responsibilities:

Strategic Leadership & Growth

• Develop and execute operational strategies that align with long-term growth objectives.
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• Drive expansion, optimise service delivery, and enhance profitability across global markets.
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• Champion automation, data-driven decision-making, and process improvements to increase efficiency and scalability.

Operational Excellence

• Lead key operational teams such as Customer Support, Partnerships, and Global Services.
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• Identify and implement technology-driven solutions to enhance campaign performance and cost-efficiency.
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• Collaborate with cross-functional teams to ensure seamless integration of systems and services supporting revenue growth.

Leadership & Team Development

• Build, inspire, and mentor high-performing teams, fostering a collaborative culture.
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• Identify skill gaps and implement training and development initiatives to strengthen team capabilities.
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• Provide structured performance management, including goal setting and continuous feedback to senior managers.

Client & Business Development

• Foster strong client relationships and ensure operational excellence in delivering marketing solutions.
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• Support business development efforts by identifying new opportunities and refining client engagement strategies.

Financial & Project Oversight

• Conduct budget reviews and drive cost efficiencies across operations.
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• Oversee key initiatives to ensure timely and high-standard delivery.
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• Analyse performance data to drive productivity improvements and enhance client satisfaction.

Ideal Candidate Profile:

We’re looking for a proactive, hands-on leader with strong commercial acumen, a problem-solving mindset, and the ability to thrive in a fast-paced, high-growth environment.

Key Requirements:

• Experience leading operations across multiple geographies.
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• Proven P&L experience and a track record of driving group-wide growth strategies.
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• Background in the service sector, preferably in companies that leverage technology and innovation.
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• Strong commercial acumen with a focus on delivering scalable, customer-centric solutions.

Have a strong candidate in mind? Submit their CV today!